Having trouble detecting your body pose?
Please check the list below:
You must not have any windows or mirror in the background of your room during the scan.
Please watch the animated scanning tutorial carefully before completing the scan.
Place your feet apart and align your legs with the outlines on the screen.
During the first pose of the scan, ensure that you “cactus” your arms at a right angle so your elbows are the same height as your shoulders.
Begin rotating your upper body to one side, keeping your arms in a cactus position with your feet firmly planted on the ground.
Rotate until your upper body faces one side of the room, then rotate through center all the way to the other side, then back to center.
Your entire body must be visible by the smartphone camera during the scan.
There cannot be furniture, walls, other people, or any other objects blocking the camera’s view of you.
Women:
You must wear skin-tight clothing during the scan to receive accurate results.
We recommend a lightly lined or unlined bra, or a supportive bralette. You may also wear a skin-tight tank top if that’s more comfortable for you, but it must be completely skin-tight.
Please do not wear padded bras, sports bras, or bandeaus. You must wear clothing during the scan, do not attempt to complete the scan naked.
Men:
You must wear skin-tight clothing during the scan to receive accurate results.
We recommend no shirt at all for men, but you may wear a skin-tight spandex shirt instead if that is more comfortable for you.
Please do not wear loose t-shirts, sweatshirts, blouses, long-sleeve shirts, button-ups, or any other tops that are not skin-tight.
You must wear skin-tight clothing during the scan to receive accurate results. We recommend spandex leggings, biker shorts, or form-fitting boxer briefs
Do not wear loose-fitting clothing (e.g. jeans, sweatpants, khakis, skirts, or any other bottoms that are not skin-tight). Your scanning results will reflect the shape of your body during the scan.
Your scanning results will reflect the shape of you clothed body during the scan.
You must wear clothing during the scan, do not attempt to complete the scan naked.